Employment: Course Mentoring, Cohort Facilitator

Job Description

Western Governors University is seeking a creative, self-driven individual to support course mentoring leadership initiatives in the Mentoring department. This is a full-time, remote position that requires infrequent travel (less than 25%) to WGU office locations.(No relocations offered for this position.)

Reporting to the Course Mentor Performance Coordinator, the Cohort Facilitator is responsible for providing leadership, information, and supporting resources to foster a dynamic learning environment for all students at the university. This position is responsible for driving the university’s cohort efforts in the mentoring department, including developing and implementing plans and strategies that integrate the cohort experience across all WGU courses in line with the university’s academic strategy. The position requires an individual who is flexible enough to assume a variety of responsibilities as dictated by the changing needs of students in an online learning environment. The incumbent will take an active role in developing strategies for cohort organization, design, implementation, and data collection. The incumbent will also provide leadership and training support for faculty on cohort initiatives.


Lead and manage cohort planning, strategy, integration, and implementation for the university:

  • Inform and implement WGU’s cohort plan.
  • Collaborate with other departments to integrate cohort efforts.
  • Develop and lead faculty training for effective cohort delivery.

Develop ideas and strategies for implementing high quality webinar content for cohort experiences:

  • Brainstorm and develop plans for creating high quality content that promotes a dynamic, high touch learning environment. This might include a learning environment that uses a multi-media approach to delivering content, such as videos, podcasts, knowledge base articles, etc.
  • Support mentoring department goals by managing quality assurance measures.


  • Ability to generate ideas for creating a dynamic learning environment and execute across mentoring.
  • Effectiveness of student utilization and initiatives relative to student learning outcomes.
  • Ability to communicate for a variety of audiences: Quality of communication skills, accuracy, and demonstrated knowledge and understanding of the university, our messages, and our mentoring goals.

Required Skills

  • Excellent communication and presentation skills
  • Strong organizational skills
  • Ability to lead and manage teams
  • Ability to work with social media and online tools

Required Education/Certification: Master’s degree in English, journalism, communication, new media or related field. PhD preferred.

Required Knowledge: Expertise in Microsoft Office tools, knowledge and experience with social media tools. Or an equivalent combination of relevant education and/or experience..

Experience Required: 4 to 10 years related experience

Skills/Abilities: Outstanding communication and writing ability, ability to use technology creatively, organization and planning skills, and ability to think strategically.

Job Location

WORK FROM HOME, United States

Position Type


Submit an application

Diversity Statement

A diverse faculty is pivotal to the success of Western Governors University’s mission to improve the quality and expand access to post-secondary educational opportunities by providing a means for individuals to learn independent of time or place and to earn competency-based degrees and other credentials that are credible to both academic institutions and employers.

We maintain that achieving diversity requires an enduring commitment to inclusion that must find full expression in our organizational culture, values, norms and behaviors.

Throughout our work, we will support diversity in all of its forms, encompassing age, disability status, economic circumstance, ethnicity, gender, race and religion.

Nondiscrimination and Equal Opportunity Policies

Western Governors University “WGU" does not discriminate on the basis of race, color, ethnic or national origin, gender, religion, sex, disability, age, military or veteran status as required by applicable laws and regulations. WGU's commitment to equal opportunity includes nondiscrimination on the basis of sexual orientation and gender identity/expression. This policy of nondiscrimination applies (without limitation) to student recruitment, admissions, academic programs and services, student discipline, grading, and student access to WGU sponsored forums.

WGU also complies with the Americans with Disabilities Act of 1990. If you have a disability and need accommodations, please notify us at adasupport@wgu.edu as soon as possible so that necessary arrangements can be made.

Any student or applicant who wishes to discuss possible discrimination is welcome to contact:

WGU Student Services

Responsibility for coordination of compliance efforts and receipt of inquiries concerning Title IX of the Education Amendments of 1972 has been delegated to:

Anika Webb - Title IX Coordinator
Western Governors University
4001 South 700 East, Suite 700
Salt Lake City, UT 84107-2533
Direct: 801-993-2321
Toll Free: 877-435-7948, ext. 1321

WGU encourages students to use the WGU Grievance and Complaint Procedure to resolve discrimination concerns. However, students also have a right to file discrimination complaints directly with the United States Department of Education's Office of Civil Rights.

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