Assessment Publication Manager

Tracking Code

2033-417

Job Description

The assessment editor manager is responsible for the management and day-to-day operations of a team of approximately 8 direct reports of editors. The manager is responsible for overseeing the editing within the Assessment Development Department, being knowledgeable regarding current projects, work, and initiatives within college-specific teams, and creating and updating style guides and WGU standards.

Duties of this team include entry of assessment items into various delivery systems, editing and quality control/assurance, as well as trouble-shooting problems with assessment materials and delivery platforms. The manager is responsible for determining appropriate processes and workflow for the team, managing personnel, approving time-cards, and other general managerial duties. In addition, the manager will also work closely with other assessment managers to ensure that publication resources are allocated in a way that aligns with department and university goals and priorities.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Ensure timely publication of new and updated testing materials
  • Communicate new publication to internal and external stakeholders
  • Manage assessment editors
  • Investigate and implement new test tools
  • Work with outside vendors to improve and enhance existing assessment tools
  • Trouble-shoot and solve delivery problems
  • Work with internal IT group and vendors to ensure proper functionality of and communication between internal and external systems
  • Coordinate resources with other assessment managers
  • Perform other duties as assigned
  • Work with learning resources and course mentors to write and edit preassessment exams (including training)
  • Edit department documents
  • Facilitate technical facilitation, accuracy reviews, Angoff reviews, and performance assessment reviews
  • Participate in item development workshops
  • Write items that are psychometrically sound for objective assessments
  • Work with internal and external SMEs to interpret needs and intentions for performance assessments
  • Perform psychometric edits for objective assessments to ensure validity and reliability, (e.g., alignment to objective and cognitive demand, plausibility of distractors, etc.)
  • Perform final edits for performance and objective assessments, particularly for grammar, punctuation, usage, style, and consistency
  • Identify psychometric issues in items and work with SMEs to find solutions to those problems
  • Assist in creating performance assessment rubrics
  • Correctly format performance assessments in Microsoft Word
  • Create graphics and images from screenshots and other sources
  • Track multiple documents at various stages of development
  • Understand the entire process of both objective-assessment development and performance assessment development and be willing to assist wherever needed
  • Identify sensitivity and bias issues within performance and objective assessments
  • Be familiar with both Chicago Manual of Style and APA style
  • Maintain knowledge of changes to industry-standard editing guidelines
  • Participate in the maintenance of the WGU Style Guide
  • Ensure that the WGU Style Guide adheres to industry standards
  • Attend bi-monthly editor training meetings
  • Train editors and people in other departments about editorial principles
  • Assist other editors with questions
  • Coordinate with the APM to facilitate training of subject matter experts (SMEs)
  • Be familiar with (or able to learn) the following software: Test Toolbox, Webassessor, AuthorWise, CourseSmart, SharePoint, AtTask, Microsoft Office, Adobe Connect, join.me
  • Assist in maintenance and publication of assessments in item delivery systems, (e.g.,Webassessor), which includes learning and using HTML
  • Facilitate and take notes during COA events
  • Participate in designated departmental cross-functional team
  • Assist with ADM reviews
  • Assist with maintenance workshops as necessary
  • Assist with data entry projects as necessary

PERFORMANCE MEASUREMENTS

  • Accuracy of editing and writing
  • Ability to adhere to WGU Style Guide and editing standards
  • Ability to work as a member of a team
  • .

REQUIRED SKILLS

  • Editing, writing and communication skills, both oral and written
  • Knowledge of psychometrics
  • Proficiency with Microsoft Office
  • Knowledge of editing industry standards and assessment industry terms
  • Personnel management skills
  • Proficiency with Microsoft Office
  • Familiarity with assessment delivery tools and editing standards and process preferred
  • Proficiency with workflow tracking tools (e.g., AtTask, SalesForce, etc.)
  • Training (both hands-on and written materials)
  • Problem solving

REQUIRED EXPERIENCE

  • Bachelor’s degree
  • Knowledge of assessment standards and best practices
  • Knowledge of assessment development and assessment technologies
  • Experience with online assessment delivery platforms
  • Experience in personnel management preferred
  • Experience with AtTask, SalesForce, SharePoint, and/or PAMS (or similar course information database) preferred
  • Experience with assessment data analysis and interpretation preferred

Job Location

Salt Lake City, Utah, United States

Position Type

Full-Time/Regular

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