Course Mentor, Health and Human Anatomy
Tracking Code
853-417
Job Description
The primary focus of the faculty at WGU is student learning. Because of our unique student-centric, competency-based approach, faculty serve in different roles compared to traditional schools and other online schools.
Responsible as Subject Matter Expert in Health and Human Anatomy, the Course Mentor (CM) works with students to optimize successful outcomes in courses across the assigned areas of expertise. Ensures that he/she is responsive and available to students in need through participation in individual student appointments via phone, email, and other means of communication.
The mentor collaborates with Student Mentors (SM) on student engagement in the Anatomy and Physiology, Microbiology, and Health and Fitness, Human Growth and Development Courses of Study. The mentor:
- Provides effective outreach to students at-risk to provide effective intervention and guidance that leads to student success.
- Provides additional assistance in Integrated Natural Science, Human Growth and Development as needed.
- Leads Getting Started orientation and subject matter-specific learning sessions via scheduled webinars and other learning sessions using recorded and/or electronic conferencing using Adobe Connect, and other resources.
- Engages students in an integrated approach to the sciences for the Health and Human Anatomy courses on the guiding perspectives, theories, and influences physical, cognitive, and social development across the lifespan.
- Records each interaction in AAP notes to provide information regarding support provided, recommendations, and services given to each student.
- Performs effective data management, as appropriate, and records interactions accurately to represent services and time allocated in areas of responsibility.
- Ensures that each area of course responsibility is maintained and updated by:
- Working with Product Development and Program Manager to review, advise and assist in updates and revision processes that contribute to the design and improvement of modules and learning resources, with a focus in updated tools and strategies for interactive learning.
- Monitoring and Managing Learning Communities, Course of Study Group communications, etc, updating links and information that are relevant to student learning.
- Effectively leading and contributing to team efforts in projects and initiatives developed to improve student success.
- Annually seeking out and implementing strategies for professional development that contribute to improvements, updates and expansion of professional skills related to CM role and areas of content responsibility.
Responsibilities include:
- Providing timely service to students in assigned areas of study through a variety of communication modes, effectively utilizing tools and resources to foster student engagement
- Actively and creatively engaging students in the learning process
- Responding to student inquiries about content, exam topics, and other concerns, utilizing expertise in learning styles and approaches which optimize learning of a widely diverse student population
- Developing strategies to reach out to at-risk students, using creative and engaging learning strategies
- Communicating regularly with team members, leads, managers, institutional administrators and other stakeholders regarding the CM role, General Education and specific areas of responsibility
- Assisting Product Managers in the review and revision of Courses of Study and all Learning Resources and tools available to students
- Collaborating with team partners and colleagues within General Education and across WGU to create positive working relationships that contribute to the attainment of institutional goals for student success
- Contributing effective partnership and leadership within CM teams and General Education to support WGU service initiatives and institutional goals and objectives
Required Skills
- Doctorate degree in the content area
- Understanding and appreciation of competency based education model
- Demonstrated professionalism that displays effective judgment and professional integrity that represent the educational standards within higher education
Required Experience
Minimum Education Qualifications: An advanced, doctorate, or terminal degree in a specific content area. Other qualifications and/or licensure may be required for some degree programs.
Experience/Expertise: Experience providing student support and instruction; demonstrated ability to work with struggling or at-risk learners.
Hard/technical skills: Able to utilize phone, email, Internet, instant message, Microsoft office suite, and technology based delivery systems. Soft skills: Leadership; communication; independent self-starter/self-manager; understanding and appreciation of competency-based education; proficiency in oral and written English communication; track record for effective coaching and communication skills within a diverse population; and demonstrated professionalism that displays effective judgment and professional integrity. Other: Able to pass a criminal background check. Must be lawfully employable in the United States either by virtue of citizenship or by permanent residency via a green card.
Preferred qualifications include experience working with adult learners and distance learning environments preferred; experience with APA formatting preferred.
Job Location
WORK FROM HOME, United States
Position Type
Full-Time/Regular
