Management

Subdomains

Click on the subdomain titles to examine the range of skills and concepts a student can expect to demonstrate for assessment of this Domain:

• Decision-Making Skills
• Innovation and Change
• Operations Management Skills
• Organization Behavior Skills
• Quality Management
• Strategic Management Skills

Decision-Making Skills

• The graduate understands the issues and processes related to analyzing situations and developing and implementing solutions to problems.
• The graduate understands various approaches to decision making and the tools and processes that are used.

Innovation and Change

• The graduate is knowledgeable about theories related to change and innovation.
• The graduate is knowledgeable about how to apply change theory to implement change and monitor the progress of a planned change.
• The graduate understands the difference between change and transition.
• The graduate is knowledgeable about managing innovation.

Operations Management Skills

• The graduate understands the types and uses of graphical charts in operations management.
• The graduate understands the auditing process and the desired outcomes for each phase in the process.
• The graduate is knowledgeable about designing systems.
• The graduate is knowledgeable about operating and controlling the system.
• The graduate is knowledgeable about supply chain management.

Organization Behavior Skills

• The graduate is knowledgeable about the influences personal attributes have on organizational behavior.
• The graduate understands the relationship between organization design and organizational behavior.
• The graduate is knowledgeable about strategies for working with individuals and groups in an organization.
• The graduate is knowledgeable about conflict management.

Quality Management

• The graduate understands the concepts associated with quality management.
• The graduate understands how to form and use process improvement teams.
• The graduate understands the relationship between costs and quality.
• The graduate is knowledgeable about the International Organization for Standards (ISO), a body dedicated to quality improvement.
• The graduate understands quality initiatives and ways to improve performance.

Strategic Management Skills

• The graduate is knowledgeable about strategic planning as a part of the strategic management process.
• The graduate is knowledgeable about establishing and maintaining a competitive advantage.
• The graduate is knowledgeable about types, characteristics, implementation, and evaluation of strategies.