| Sorry. You must be a WGU student to access the Library.
If you are a student and you are having difficulty accessing the library, the problem could
be:
1. You are using the Wal-Mart browser. The Wal-Mart browser is not compatible with the
WGU Library because it does not allow the Library site to recognize that you are
within the MyWGU Student Portal. If you have Wal-Mart Internet access, minimize the Wal-Mart
browser and use Internet Explorer for the MyWGU Student Portal.
2. Or, you may need to configure your Norton Internet Security to allow the Library link to recognize
that you are accessing it via the MyWGU Student Portal. The instructions below explain
how to do so:
- Open the Norton Internet Security control panel. (It can be
accessed either by right-clicking on the NIS icon in the system tray and clicking
"Norton Internet Security," or by double-clicking the Norton Internet Security icon
on your computer's desktop.)
- Click on "Privacy Control," then click "Configure."
- In "Advanced" or "Web Content," add my.wgu.edu to the list of sites, and then set
all options for my.wgu.edu to "Permit."
- Click "OK" and close the NIS control panel
If that doesn't resolve the issue, then make sure you have some other
firewall protection turned on (the Windows Firewall that is installed with Service
Pack 2 for Windows XP is recommended) and turn off the Norton Personal Firewall
via the NIS control panel.
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