Human Resources Business Partner

Job Description

The People & Talent Business Partner will support the business, by providing strategic guidance to ensure effective planning and implementation of people initiatives. This is a senior level individual contributor position working with and supporting all levels of leadership to build leadership talent, enhance culture and employee engagement, and ensure that decisions and actions are centered on doing the right thing. This individual will have broad accountability for organization results and is an individual with the ability to partner and influence without having official organizational people management responsibility. This individual will effectively assimilate information, identify appropriate actions or solutions, and will have a capacity for dealing with ambiguity and change. The ideal candidate for the role has passion for the employee experience, believes in employee potential, and has the humility that comes from understanding a diverse set of personal situations and limitations.

Essential Job Functions and Responsibilities

  • Fosters and builds trusted advisor relationships with assigned business leaders.
  • Manages complex People & Talent projects and practices cross-organizationally. This includes: competency model, talent assessment, succession planning, employee engagement, career development, talent management, talent development, change management, performance management.
  • Analyzes trends and metrics in partnership with the People & Talent team to develop solutions, programs and policies.
  • Works closely with business leaders to improve working relationships, build morale, and increase productivity and retention.
  • Partners with business leaders to manage culture and enhance employee experience.
  • Facilitates group learning activities and ad hoc leadership discussions to build leadership competencies.
  • Provides guidance and input on restructures, workforce planning, talent selection, leadership acquisition.
  • Identifies employee and leadership development gaps and collaborates with the People & Talent Learning Team to identify plans in order to close gaps.
  • Participates in operational and strategic business department meetings with senior leadership.
  • Manages and resolves complex employee relations issues. Conducts effective, confidential, thorough and objective investigations leading to actions or solutions for resolution.
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of people, reducing legal risk and ensuring regulatory compliance.
  • Spearheads people initiatives to ensure clear understanding, articulation of and application of initiative.
  • Represents business group priorities/initiatives to People & Talent leadership to ensure solid understanding of business group challenges and deliverables.
  • Has a comprehensive understanding of People & Talent policies, processes and procedures and successfully applies them to people situations.
  • Demonstrates solid business acumen – develops a deep understanding of WGU overall, as well as assigned business groups, staying current on.
  • Contributes to the continuous improvement of People & Talent processes, policies and procedures.
  • Navigates the systems and internal WGU processes to support WGU’s mission, People & Talent strategic initiatives, and assign business group objectives.

Required Skills

  • Strong understanding of employment law and other state and federal compliance regulations
  • The ability to make recommendations to effectively resolve problems or issues, by using sound judgment and problem solving skills consistent with WGU philosophy and within applicable legal parameters
  • Ability to objectively and effectively coach employees and people leaders through complex, difficult, and emotional issues within a diverse organization
  • Ability to work strategically and collaboratively across departments and with all levels of individuals
  • Self-starter who takes initiative, is inquisitive, seeks out information, self-engages, and achieves results based on established goals
  • Clear, effective communicator – exceptional and persuasive communication skills, oral and written, in addressing audiences, is vocally self-critical, and exudes ownership in engagement style
  • Superior interpersonal skills and professional presence – significant capacity to engage, inspire, develop and influence
  • Demonstrated results in innovation – ability to inspire creative thinking, new ideas, new ways of accomplishing tasks and creating results
  • Strong business acumen
  • Excellent organizational skills, along with the ability to set and meet goals/priorities
  • Proven track record of making and implementing tough decisions
  • Demonstrated ability to apply excel and other data management and analysis tools in researching and analyzing various types of data
  • Consistently exhibits WGU Leadership Principles

Required Experience

  • 8+ years of experience in Human Resources, to include program initiatives, experience in fast-growth and fast-paced environments and with a distributed workforce model
  • Bachelor’s degree in Human Resource Management or related field of study; Master’s preferred
  • PHR or SPHR certification preferred
  • Prior people leadership experience is a plus for this role
  • Solid proficiency with MS Office products, HRIS systems, Applicant Tracking Systems, Performance Management Systems

Position requires ability to travel when needed (generally, not more than 10% of the time).

Job Location

Salt Lake City, Utah, United States

Position Type


Diversity Statement

A diverse faculty is pivotal to the success of Western Governors University’s mission to improve the quality and expand access to post-secondary educational opportunities by providing a means for individuals to learn independent of time or place and to earn competency-based degrees and other credentials that are credible to both academic institutions and employers.

We maintain that achieving diversity requires an enduring commitment to inclusion that must find full expression in our organizational culture, values, norms and behaviors.

Throughout our work, we will support diversity in all of its forms, encompassing age, disability status, economic circumstance, ethnicity, gender, race and religion.

Nondiscrimination and Equal Opportunity Policies

Western Governors University “WGU" does not discriminate on the basis of race, color, ethnic or national origin, gender, religion, sex, disability, age, military or veteran status as required by applicable laws and regulations. WGU's commitment to equal opportunity includes nondiscrimination on the basis of sexual orientation and gender identity/expression. This policy of nondiscrimination applies (without limitation) to student recruitment, admissions, academic programs and services, student discipline, grading, and student access to WGU sponsored forums.

WGU also complies with the Americans with Disabilities Act of 1990. If you have a disability and need accommodations, please notify us at as soon as possible so that necessary arrangements can be made.

Any student or applicant who wishes to discuss possible discrimination is welcome to contact:

WGU Student Services

Responsibility for coordination of compliance efforts and receipt of inquiries concerning Title IX of the Education Amendments of 1972 has been delegated to:

Anika Webb - Title IX Coordinator
Western Governors University
4001 South 700 East, Suite 700
Salt Lake City, UT 84107-2533
Direct: 801-993-2321
Toll Free: 877-435-7948, ext. 1321

WGU encourages students to use the WGU Grievance and Complaint Procedure to resolve discrimination concerns. However, students also have a right to file discrimination complaints directly with the United States Department of Education's Office of Civil Rights.

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