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WGU Academic Engagement Webinars Elevate Your Career: Becoming an IT Leader

Join us for a webinar to learn how to become an IT leader or advance your IT leadership career.

In this session, we will learn more about what it takes to become a leader in the IT industry. Panelists will discuss various functions and job responsibilities, as well as shared experiences and lessons they have learned during their respective careers. This panel will be moderated by Ryan Whisler and Goran Trajkovski.


Carrie Lau, Director of BI Platforms at Mattel, Inc
Milana Sardzic, Head of Operations at Ticket Attendant
Anni Schleicher, HigherEd Industry Strategist - Salesforce

Carrie is a senior Information Technology professional with more than 30 years’ experience. She has worked as Director, Solution Architect, and Consultant for many Fortune 500 companies like Mattel, RealD, Warner Bros, Myspace, Experian, Disney and Universal Studios. She also acted as subject matter expert to help Western Governors University design data management courses for it’s Bachelor and Master programs. Carrie has been specialized in Data Warehousing and Business Intelligence area since 1997, she has helped many companies develop data/analytics strategy and implement the data warehouse, big data/data lake, analytics platforms from initial stage. Her responsibilities included: Software evaluation, vendor management, contract negotiation, data architecture design, analytics strategy/roadmap development, staffing planning, implementation, user training…etc. She is familiar with the project life cycle and has demonstrated great ability in delivering successful results by identifying/overcoming the obstacles based on her extensive hands-on implementation experience. Carrie is currently working as consultant focusing on guiding and helping the clients implement / transform their traditional/legacy BI & Reporting systems to modern, highly scalable and economical BI/Reporting/Analytics and Business Insights solutions.

Milana Saradzic immigrated to the United States in 2015, and upon arriving realized that she needed a career change in order to fulfill her dreams of success. She has since obtained a Bachelor’s Degree in Data Analytics, which helped elevate her career from a Customer Support Agent to Head of Operations in less than six years. Milana currently works for a technology startup in Chicago, where she lives with her partner and three cats.

Anni has been a part of the educational technology community for over 15 years. Today in her role at, she is responsible for the strategy and growth of the Global EdTech and Career/VocTech educational markets within Salesforce. Anni is a technology leader with a proven record of developing innovative go-to-market operations that drive high growth and scale. Prior to her tenure at Salesforce, Anni held a number of leadership positions in sales, management, and operations at McGraw-Hill Education, focusing on developing innovative market strategies and commercial models. Under her leadership, McGraw Hill conceptualized and deployed industry-recognized Best in Class operational and sales rhythm of emerging $140M Inclusive Access business model. She led the sales operations, commercial operations and business intelligence teams connecting people, developing processes and leveraging technology toward growth. She is a graduate of Marquette University College of Business Administration and studied global business at both University of Deusto and University of Antwerp. She is a passionate supporter of education through her alma maters and local school district. She currently resides in the Milwaukee area.

Carrie Lau


Milana Saradzic


Anni Schleicher


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