B.S. Information Technology - Network Administration Areas of Study

The WGU Bachelor of Science in Information Technology program was developed in consultation with our IT Council, which is made up of industry experts representing all facets of the discipline from the high-tech business world to national research laboratories. The degree uses industry-endorsed certifications from Microsoft to validate a student’s skill competency. Additionally, the competencies in quantitative literacy, language and communications, and problem solving assure that the graduate has the well-rounded educational background that is required in today's challenging environment.

Information Technology Fundamentals

IT Fundamentals I
This course focuses on networked resources, hardware and software for the Internet business, and web browser function, use, configuration, and customization.

IT Fundamentals II and III
This course helps students gain an understanding the personal computer components, and their function, in a desktop system as well as computer data storage and retrieval; classifying, installing, configuring, optimizing, upgrading, and troubleshooting printers, laptops, portable devices, operating systems, networks, and system security; recommending appropriate tools, diagnostic procedures, preventative maintenance and troubleshooting techniques for personal computer components in a desktop system; strategies for identifying, preventing, and reporting safety hazards and environmental/human accidents in a technological environments; and effective communication with colleagues and clients as well as job-related professional behavior.

General Education

Foundations of College Mathematics
This course focuses on basic numeracy and calculation skills, basic algebra skills, basic geometry principles, and basic data and probability skills.

Collegiate Level Reasoning and Problem Solving
This course includes topics in problem identification and clarification, planning and information gathering, identifying assumptions and values, analysis and interpretation of information and data, reaching well-founded conclusions, and identifying the role of critical thinking in the disciplines and professions.

English Composition I
This course introduces learners to the types of writing and thinking that is valued in college and beyond. Students will practice writing in several genres and several media, with emphasis placed on writing and revising academic arguments.

English Composition II

Introduction to Probability and Statistics

Elements of Effective Communication

This course focuses on fundamentals of geography, places and regions, physical and human systems, and the environment.

College Algebra
Understanding algebraic functions and their graphs as well as methods for solving equations and inequalities allows you to model real-world phenomena and solve problems. Engaging in this course will help you build these skills, as well as build a strong foundation in algebra for further mathematics courses you may complete for your degree program. Additionally, this course aims to help you build your problem-solving and critical-thinking skills, which can be used in any course, job, or situation.

Introduction to Physics
This course provides students with a comprehensive overview of the basic principles and unifying concepts of physics. You will integrate conceptual knowledge with practical and laboratory skills.

Introduction to Biology
Topics in these courses include cell structure and function, bioenergetics, DNA structure and function, protein synthesis, cell reproduction, taxonomy, evolution, and ecology.

Literature, Arts, and the Humanities
These courses focus on content, concepts, terminology, methodology, models, and issues within and across the disciplines of the humanities.

Web Development

Web Development Fundamentals
These courses introduce the fundamentals of web development, which will enable the student to design, develop, and deploy a website. Students will create web content using HTML 5 and gain the knowledge to style and create layouts using Cascading Style Sheets (CSS). Students will also learn how to host and upload a website to a free web server.

Web Systems and Technologies
This course focuses on using and updating web client software, web page creation and programming languages, dynamic web page fundamentals: e-commerce infrastructure, and identifying suspicious network activity and selecting the appropriate strategy to counter it.

Web Programming
This course focuses on applying characteristics and features of web programming languages, creating, modifying, and utilizing variables and data, decision structures, understanding functions, methods, properties, and events, client side web programming language, custom web programming language objects, controlling windows in a web programming language.

Windows OS/Server Administration Fundamentals

Operating System Fundamentals


This course focuses on network topologies including: protocols, ports, addressing schemes, routing, and wireless communication standards; physical and logical topologies, including wiring standards; differentiating, installing, and configuring network devices; troubleshooting network connectivity and performance issues as well as common security threats; and using hardware and software utilities to track and maintain network performance in optimized state.


This course focuses on basic concepts of security and security threats; recommending security procedures and controlling access by authenticating users and groups; identifying security needs and recommending appropriate security practices and strategies; encryption in network security; procedures for organizational operations; and evaluating risks associated with network security and recommending monitoring strategies and methods.

Operating Systems

Operating Systems

Operating Systems Management Policies

Network Security Challenges

Network Policies and Services Management

Leadership and Management

Principles of Management
This course addresses strategic planning, total quality, entrepreneurship, conflict and change, human resource management, diversity, and organizational structure.

Organizational Behavior and Management
This course explores how to lead and manage effectively in diverse business environments. Students are asked to demonstrate the ability to apply organizational leadership theories and management strategies in a series of scenario-based problems.

Network Design and Management

Server Administration

Network Reliability and Fault Tolerance

Project Management

Project Management
This course focuses on skills and concepts students need to know to plan and implement projects. The project initiation and planning process is covered in-depth, culminating in the creation of a project schedule. Learning how to manage business concerns such as cost and risk is balanced by thorough coverage of best practices in managing people and resources. Students will also learn how to manage change and the steps necessary in closing a project.

Technical Writing

Technical Writing
The technical writing requirement draws from the evidence students have accumulated in improved proficiency in research and professional written communication; the ability to think about and write for different audiences; and improved style, grammar and syntax.