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Western Governors University is dedicated to providing the best possible education and service to our students. Your complete understanding of your financial responsibilities is an essential element of your education.
The WGU Student Accounting and Financial Aid offices are committed to assisting you with your student account needs; however, you as the student have the primary responsibility to make sure your tuition is paid on time each term.
Tuition for the full term is due by the 1st day of each term. For new students, payment is due on or before the 22nd of the month proceeding the first day of the first term. Acceptance of term registration confirms agreement to pay tuition in full.
WGU offers a monthly payment enrollment fee. To enroll in a payment plan, choose the "Make or View Payments" link in the Financial Services section of the Student Support tab in your student portal. Payment or payment plan participation is required by the first day of each new term. Students in an active bankruptcy are not eligible for a WGU payment plan.
Payments received or payment arrangements must be completed on the student portal by:
It is the student's responsibility to apply for and submit all forms required by the Financial Aid Office and be aware of deadlines for submission. Additional information regarding financial aid is available online.
Application for financial aid is not a guarantee of funding. In the event you are approved for financial aid and are under-funded or you become ineligible for financial aid funds you are responsible for the financial obligation on your account. Regardless of the status of your financial aid file, it is your responsibility to ensure that tuition and fees are paid by the appropriate deadline.
WGU accepts cash, checks, and web checks/EFT at no additional cost to the student. Credit cards (Visa, MasterCard, Discover, and American Express) are also accepted, but a 2.75% credit card fee applies. Students may make payments through the “Make or View Payments” link in the online student portal. WGU does not accept post-dated checks. WGU will not hold any check for deposit past the date of the receipt of the check. WGU will not be responsible for any bank fees associated with the deposit of said check.
Once eligibility for refund is calculated, the Student Accounting Office adjusts tuition charges and issues refunds, as applicable. Funds reimbursed to the student are reimbursed via the original payment method; e.g., tuition paid by check is refunded via check, and tuition paid by credit card is refunded to the credit card used for payment. (Credit card convenience fees will not be refunded.) In the case of financial aid recipients, WGU is required to return unearned financial aid to the appropriate grant or loan program based on the Return of Title IV Financial Aid funds calculation, and as a result of this calculation, students may owe WGU a portion of tuition and fees that are not covered. All funding sources including scholarshipsboth internal and externalwaivers, discounts, and grants are subject to return of Title IV calculation. In the case of third-party fundse.g., employer contributions, government funding, military payments, etc.WGU will first verify with the original payer for the appropriate handling of the refund. The student is responsible for any portion of the tuition and fees owed after refunds to all payers.
A WGU student account billing notice is generated each time a charge or a charge adjustment is applied to a student account. Billing notices are delivered to myWGU student e-mail accounts.
Monthly account statement notifications are delivered on approximately the 25th day of each month. Notice of monthly account statements is delivered to myWGU student e-mail accounts.
Tuition for the full term is due by the 1st day of each term. Any account not paid in full, awarded financial aid funding or other third party guarantor, or on an authorized myPAYMENTPLAN is past due on the 2nd day of the term.
Past due accounts may be assessed a late fee and may be placed on financial hold for non-payment. Failure to complete payment or payment arrangements with WGU or make payment in full may result in administrative withdrawal.
The student's tuition for renewal terms will be automatically charged on the first day of the term. Thus, if the student will not be attending a subsequent term, it will be necessary for the student to indicate this by notifying their mentor by telephone or email prior to term enrollment for the term.
Once the student has completed term enrollment with the mentor, the student will be liable for charges incurred.
Payment of tuition or fees with a check that is subsequently returned from the bank unpaid will result in a returned check fee. A student may not satisfy a returned check obligation with a personal check. After two returned checks, Western Governors University will no longer accept a personal check for payment on the student account. All future payments must be made via credit card (which will incur a 2.75% convenience fee) or money order. Failure to clear a returned check taken in payment for tuition or fees will result in administrative withdrawal from WGU 10 days after notification of the returned check. Once this action is taken, the student cannot be reinstated for the term, but will owe the prorated portion of the charges for tuition in addition to other collection costs and charges necessary for the collection of the returned check. A student may apply for re-enrollment for the following term when all balances are resolved.
Failure to meet financial obligations of any kind to the university may subject the student to suspension of future services including enrollment for subsequent terms.
In addition delinquent accounts may be referred to a collection agency and the student will be responsible for additional late payment charges, interest, attorney's fees, and other costs and charges necessary for the collection of any amount not paid when due.
In the event of any unresolved balance of any nature on the student's account the following records will not be released: diplomas, transfer of university competencies and transcripts of university competencies. These records will not be released until the balance is paid in full or the past due balance is resolved. When all financial obligations are resolved, the student is again eligible to receive transcripts and all university services.
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