One of the best ways for any organization to gauge and improve customer satisfaction is to gather relevant data from those it serves. For WGU Indiana, the statewide Gallup-Purdue Index provides valuable information from an independent and reliable source, Gallup Inc. The survey includes input from college and university alumni from twelve schools across Indiana, including WGU Indiana. The state’s online university performed well above the national average for traditional and nontraditional students in key areas, including alumni attachment, work fulfillment and workplace engagement.
Here's a look at some of WGU Indiana's survey results based on alumni responses:
of WGU Indiana alumni are satisfied or extremely satisfied with the education they received.
of alumni feel that WGU was the perfect school for them, compared to 34 percent of college graduates nationally.
Of those who are currently employed, 78% agreed or strongly agreed that they were deeply interested in their work.
of alumni agreed or strongly agreed that their education was worth the cost.
“The Gallup survey results validate WGU Indiana’s innovative approach and student-centric focus,” said WGU Indiana Chancellor Allison Barber. “Our unique approach to online higher education creates a positive educational experience for our students that translates into career satisfaction, as graduates apply their education to their professional work.”
The Gallup-Indiana survey is supported by both the Strada Education Network and the Indiana Commission for Higher Education. To see the full report, including more information about WGU Indiana’s scores, visit the Commission for Higher Education’s website. In addition, watch the accompanying video to hear WGU Indiana Chancellor Allison Barber’s response to the survey results.