OVERVIEW
Build Essential Leadership Skills for New and Aspiring Managers
Are you stepping into a management role for the first time? Or are you aiming for a promotion and want to be better prepared to lead your team as a supervisor? The Management Skills for Supervisors Certificate is designed to equip you with the practical skills and strategies needed to effectively manage and lead a team.
In this program, you will develop essential managerial capabilities and gain experience in:
- Creating a positive and trusting work environment.
- Coaching employees effectively to drive performance.
- Delivering actionable and constructive feedback.
- Utilizing emotional intelligence and communication strategies to resolve conflicts.
- Learning to make informed decisions that contribute to team success.
This certificate program provides structured, practical leadership training tailored to new and aspiring managers. It features a skills-based curriculum aligned with employer demand, ensuring you gain relevant and applicable knowledge. You do not need a bachelor's degree to enroll.
Time to complete certificate
4 Months
Learners should plan to dedicate 15–20 hours a week to the program.
Certificate cost
$1,200
Tuition covers costs for any e-textbooks or other resources.
Certificate consists of
3 courses
This certificate has 3 courses, with 9 total credits.
COURSES
Management Skills Courses
WGU is known for the high return on investment of its degree programs. The Management Skills for Supervisors certificate is no exception. The skill sets offered in this certificate are particularly valuable if you are a new or aspiring manager in fast-food, retail, and hospitality industries. If you’re already working as a manager, this certificate provides practical skills that will enhance your capabilities as a leader.
The certificate is a self-directed, competency-based program that allows you to progress on your own schedule. We recommend dedicating 15–20 hours per week to successfully complete the program. This program does not require a bachelor’s degree.
The 3 courses in this program are:
Uplifting and inspiring your team is a key responsibility of a strong leader. But how do you ensure that you are supporting and cultivating your team? In this course, you will explore practical skills and strategies to ensure you’re investing in your team’s success. You will learn how to assign roles based on individual team members’ strengths and how to deliver constructive feedback. You will learn how to listen with empathy and foster an inclusive work environment. With the skills you learn in this class, you’ll be ready to take your leadership potential to new heights!
Learning how to communicate effectively is a cornerstone of being a successful leader. Poor communication can have serious ramifications when trying to run a smooth operation. Luckily, effective communication is a skill that can be gained through study and practice. In this course, you will learn the importance of setting structured team and individual meetings. You will see how to deliver clear and actionable instructions for tasks. You will explore the value of active and empathetic listening skills and conflict resolution strategies. And you will study how emotional intelligence can promote positive interactions and reduce tensions. These skills will enhance your communication as a manager.
How do leaders make informed decisions? Through proven strategies that ensure the best results. In this course, you will learn the strategies you need to help push the operation forward and meet organizational goals. You will learn how to analyze data and evaluate potential risks of decisions. You will apply problem-solving techniques to address complex operational challenges and learn how to reallocate resources to meet new operational demands. You will explore the importance of adapting to operational changes while maintaining composure under pressure. And you will study how to efficiently manage daily operations and coordinate your team effectively. Learning these skills will provide you with the knowledge you need to become a more effective decision-maker in your role as a manager.
Why Choose a WGU Certificate?
WGU certificates are focused, non-degree programs designed to help you build specialized, career-relevant skills in months. With year-round enrollment, you can start when you’re ready and progress through your certificate as quickly as you master the material. Learn more about WGU certificates.
Job-Ready Skills
Our certificate programs are developed with employer input to reflect real workforce needs.
Never Alone
Access mentors and career services to help guide you from start to finish.
University-Backed
Earn a credential from an accredited university with more than 29 years of experience providing quality higher education.
Value Now, Value Later
Credits earned in a WGU certificate can be applied toward certain WGU degree programs.
COST
An Affordable Certificate
By charging per term rather than per credit—and empowering students to accelerate through material they know well or learn quickly—WGU helps students control the ultimate cost of their programs.
Your tuition covers everything you need to succeed, including all e-textbooks, learning resources, and program access. You'll have four months to complete the program at your own pace, and most students finish within that term. If you need more time, your enrollment will automatically transition to a $499 monthly subscription until you’re finished. You can cancel at any time. Although financial aid isn't available, we offer installment plans to make getting started easy.
$1,200
Total cost | No additional fees
Installment Plan
4 monthly payments of $300
HOW IT WORKS
Here's What You Can Expect from This Certificate
- This program is for new and aspiring managers. It does not require a bachelor’s degree.
- To successfully complete this course, you must have internet access and a computer.
- The three courses each require one performance assessment. You will submit your performance assessments for evaluation by our WGU Evaluation Team.
- This certificate will be self-directed, similar to other WGU competency-based courses, allowing you to complete modules as quickly as you master the material.
- You are responsible for maintaining your pace toward completion and being self-directed in your coursework.
- You should plan to dedicate 15–20 hours a week to the program.
CAREER OUTCOMES
Real Results for Your Business Career
Whether you are an aspiring manager, transitioning into a management role for the first time, or already working as a supervisor and looking to refine your skills, this certificate prepares you for success in a variety of industries, including:
- Manufacturing
- Healthcare
- Retail
- Hospitality
- Fast Food
Ready to Get a Whole New Career?
Getting a Business certificate is a smart investment in your future.
In just a few months, you can equip yourself with the skills you need to either launch a new career or step ahead in your current role.
Fill out this form to learn more about the Management Skills for Supervisors Certificate.
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