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Part of Western Governors University

March 6, 2019

Survey: Tennesseans Want Sustained Commitment to Higher Ed

Statewide poll explores opinions on a wide range of important higher education topics.

NASHVILLE – A large majority of Tennesseans think Gov. Bill Lee should devote as much or more time and resources on higher education and workforce development as did his predecessor, Gov. Bill Haslam, according to a statewide survey commissioned by WGU Tennessee.

The survey also found that a large majority of Tennesseans believe that Gov. Lee’s administration should make access and affordability of college and technical training a high priority, and a majority think state government should do more to ensure public school students are prepared for college-level work, while almost half say the state should increase its funding for college education.

The study, conducted by the Dallas-based market research firm Dynata, surveyed 600 randomly selected registered voters who are currently employed to gauge attitudes and opinions regarding higher education issues, including financial aid for traditional and online degree programs. It has a margin of error of plus or minus 4 percent at the 95 percent confidence level.

“The results show there is solid support for helping more Tennesseans have access to post-secondary education and training,” said Dr. Kimberly Estep, chancellor of WGU Tennessee, a state-endorsed online nonprofit university. “They also show that online degree programs are rated highly for quality.”

A majority, 58 percent, think online degree programs are about the same as or better than traditional, in-person programs.

Dr. Estep said WGU Tennessee plans to do annual tracking surveys to compare results against the benchmark 2019 study. “The information is not only useful for WGU Tennessee, but we think it is also of interest to others involved in higher education, to legislators and policy makers, and to the general public.”

Key findings.

of respondents think Gov. Bill Lee’s administration should spend about the same or more time and resources on higher education and workforce development as did the Haslam administration.

think more resources and time should be devoted, and 53% believe it should spend about the same amount; only 6% believe it should devote less.

think Tennessee state government should increase its funding for college education, 41% think it should be kept at current levels, and only 8% think it should be decreased.

rate the options most people have for attending college in Tennessee as either excellent (18%) or good (60%).

Other survey findings.

Respondents were asked to rate five areas of possible focus on higher education and workforce development in terms of whether each should be a top, middle or low priority for the Lee administration.

  • Ability of graduates to succeed in the workplace received the highest top-priority rating at 63%, followed closely by access and affordability of college and technical training, at 61%.
  • College readiness rated the lowest, although a majority (51%) still say it should be a top priority.

41% believe Gov. Lee should strengthen the Haslam administration’s Drive to 55 initiative by devoting more resources to it, while 36% think it should be kept intact as is; only 12% think it should be replaced with a new approach, and 4% think it should be ended entirely.

  • Unaided, only 32% said they are familiar with the Drive to 55 initiative (7% very familiar and 25% somewhat familiar), 28% have heard of it but are not familiar with it, and 41% said they are not familiar with it at all.

A strong majority (62%) think Tennessee state government should do more to ensure public school students are prepared for college-level work, while 26% say it is doing a good job at the current level.


think Tennessee colleges and universities provide adequate financial aid, 28% believe it is inadequate, and 38% don’t have an opinion.


think it is very important (52%) or somewhat important (39%) for someone to have a college degree or a career-related certificate beyond a high school diploma.


agree that obtaining a college degree or certification beyond high school is essential for getting a good job, and 84% agree that it leads to a higher income.

  • 85% of those with a college or postgraduate degree say their college education has been useful in preparing them for a job or career; 47% say very useful, 38% say somewhat useful. Of those with only some college or less, 68% said job or work responsibilities have been an obstacle to completing a college degree, 63% cited family responsibilities, and 62% cited costs; 58% cited student loan debt as a factor.
  • 60% think of their current job as a career, while 12% see it as a steppingstone to a career, and 26% say it’s just a job to get them by. Of respondents in the latter two groups, 41% say they need more education and training to get the kind of job or career they would like to have.
  • 58% think online college degree programs are about the same (47%) or better (11%) than a traditional in-person degree program; 31% think they are worse.
  • 64% strongly agree that it is essential to have an educated workforce for Tennessee’s economy to compete with other states, and 29% somewhat agree.


The study used a blended methodology: 350 randomly selected respondents were interviewed by telephone (35 percent landline, 65% cellphone), and 250 responses were completed through an online sample screened for demographics.

The major demographic groups within the sample were at or near proportionate to the actual adult populations in Tennessee: female 53%, male 47%; Middle Tennessee 38%, East Tennessee 37%, and West Tennessee 25%; white 81%, African-American 11%, and Hispanic/Other 5%; 18–34 years old 18%; 35–44 years old 23%; 45–64 years old 49%, and 65 and older 10%. Because the sample was screened for registered voters and those currently employed, the 18–34 age group was underrepresented and the 45–64 age group was slightly overrepresented. Also, African-Americans were slightly underrepresented.

WGU Tennessee is an online, nonprofit, competency-based university established to expand Tennesseans’ access to higher education throughout the state. Formed through a partnership between the state of Tennessee and nationally recognized Western Governors University, WGU Tennessee is open to all qualified Tennessee residents. The university offers more than 50 undergraduate and graduate degree programs in the high-demand career fields of business, K–12 teacher education, information technology, and health professions, including nursing.

Degrees are granted under the accreditation of Western Governors University, which is accredited through the Northwest Commission on Colleges and Universities (NWCCU). Teachers College programs are accredited by the National Council for Accreditation of Teacher Education (NCATE), and nursing programs are accredited by the Commission on Collegiate Nursing Education (CCNE).*

In addition to WGU Tennessee, there are seven other WGU state-based, state-endorsed universities: WGU Indiana, established in June 2010; WGU Washington, established in April 2011; WGU Texas, established in August 2011; WGU Missouri, established in February 2013; WGU Nevada, established in June 2015; WGU North Carolina, established in October 2017; and WGU Ohio, established in February 2018.

For more information, visit the WGU Tennessee website,, or call 855-948-8495.

*CCNE is located at 655 K Street, NW, Suite 750, Washington, DC 20001, 202-887-6791.

In the news.

  • The Tennessean WGU survey: Tennesseans support Lee increasing student college readiness, technical training
  • Knox News Opinion: Higher education, workforce development go hand in hand in Tennessee
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