Suzanne Capek Tingley started as a high school English/Spanish teacher, transitioned to middle school, and eventually became a principal, superintendent, and adjunct professor in education administration at the State University of New York. She is the author of the funny, but practical book for teachers, How to Handle Difficult Parents (Prufrock Press). Her work has appeared in many publications including Education Week, and her blog, Practical Leadership, was featured on the Scholastic website. She has been a presenter and consultant, and with Magna Publications she developed videos on demand highlighting successful strategies for classroom teachers. Among her honors is a Woman of Distinction Award from the New York State Senate. She is a strong believer that all kids can learn and that teaching requires art, skill, and a good sense of humor.