Skip to content Skip to Live Chat
Close Nav

Online Degrees

Part of Western Governors University

Residential Care Coordinator Career

How to Become a Residential Care Coordinator

An integral part of any successful care team, a residential care coordinator helps to ensure successful day-to-day operations at a nursing home, assisted living facility, or adult healthcare facility. Residential care coordinators make decisions that improve patient outcomes and implement treatment plans that help patients enjoy the highest possible quality of life.

Residential care coordinators are responsible for nearly all aspects of an adult care facility’s operations. They will implement treatment modalities, analyze data reports, connect with patients, meet with department representatives, and hire and staff whenever necessary.

If you’re someone with a passion for adult healthcare and you’re looking to leverage skills in treatment planning and communication, the role of a residential care coordinator could be ideal for you.

Business video alt

What Is a Residential Care Coordinator?

A residential care coordinator keeps a nursing home, assisted living center, or other adult care center functioning smoothly. They will onboard new employees, correspond with care providers, and audit facility programs to ensure that goals are met and all patients are appropriately cared for.

In certain healthcare environments, residential care coordinators can be referred to as residential care facilitators or resident care coordinators. The job responsibilities of this position remain essentially the same, no matter the exact job title.

The role of a residential care coordinator requires both an undergraduate and master’s degree. In addition, employers will likely prioritize applicants with experience in both leadership and healthcare fields.

What Does a Residential Care Coordinator Do?

As a residential care coordinator, you’ll be responsible for a variety of daily duties. On some days, you might communicate directly with patients to identify and satisfy their needs. On other days, you might collaborate with care providers to establish and fulfill patient treatment plans.

The exact responsibilities of a residential care coordinator can include:

  • Overseeing all daily operations of an adult care facility.
  • Implementing policies that contribute to short and long-term patient health.
  • Ensuring continued compliance with all local, state, and federal healthcare laws.
  • Communicating with all facility staff members, including care providers, department representatives, and executives.
  • Balancing facility budgets in ways that generate sufficient returns on all investments.
  • Deciding on treatment plans that accommodate each patient’s current state.
  • Empathizing with patient situations and working with them to achieve improved outcomes.
  • Hiring new employees that complement an adult care facility’s existing workforce.
  • Firing employees whenever necessary.
  • Training new employees in all current policies and procedures.
  • Evaluating and reporting on facility employee job performances.

These and other duties allow residential care coordinators to manage nearly all aspects of an adult care facility’s daily operations.

What Education Does a Residential Care Coordinator Need?

Before aspiring residential care coordinators can begin work, they will need to satisfy a few educational requirements. After obtaining your undergraduate degree, you’ll also need to complete a Master’s Degree in Health Leadership, or a closely-related field.

As you work towards completing your master’s program, you’ll develop several essential skills applicable in a professional adult care environment. Our health leadership program will help you deepen your knowledge of healthcare management, data analysis, and risk management. In addition, you’ll develop leadership qualities useful in directing an adult care facility toward success.

Master of Health Leadership

A master's focused on managing comprehensive, value-based care,...

A master's focused on managing comprehensive,...

A master's focused on managing comprehensive, value-based care, directly in line with innovations in health and healthcare.

  • Time: 78% of grads finish within 24 months. 
  • Tuition and fees: $4,385 per 6-month term.

Examples of careers and jobs this degree will prepare you for:

  • Managed care executive
  • Director of integrated care management
  • Health center manager/clinic manager
  • Director of integrated facilities

Your rich experience in a health-related field can mean more when you bring a master's level of understanding to the problems that organizations need to solve.

Compare degrees
This program is not the only degree WGU offers designed to create leaders in the field of healthcare. Compare our health leadership degrees by clicking the button below.

Compare Similar Degrees

Next Start Date

Start the 1st of any month—as soon as you complete enrollment!

Apply Today

Our Online University Degree Programs Start on the First of Every Month, All Year Long

No need to wait for spring or fall semester. It's back-to-school time at WGU year-round. Get started by talking to an Enrollment Counselor today, and you'll be on your way to realizing your dream of a bachelor's or master's degree—sooner than you might think!

Learn about online college admissions at WGU.

A nurse helps an elderly woman stand from a chair.

What Skills Does a Residential Care Coordinator Need?

Residential care coordinators depend on a variety of skills. Whether they’re implementing treatment plans or balancing a facility’s departmental budgets, residential care coordinators depend on developed skillsets to foster positive change each day.

The skills a residential care coordinator needs can include:

  • Patient management: The ability to appropriately care for all residents at a nursing home, assisted living facility, or other adult care center.
  • Treatment planning: The ability to draft and implement treatment programs that benefit residents on an individual basis.
  • Budgeting: The ability to allocate financial resources appropriately across an adult care facility.
  • Staffing: The ability to hire new employees that reflect a facility’s mission and mindset, while firing employees who no longer fit that vision.
  • Training: The ability to teach any new employees how to properly operate in an adult care facility.
  • Interpersonal communication: The ability to correspond with care providers, residents, and facility employees whenever necessary.
  • Public speaking: The ability to confidently address facility employees and residents.
  • Leadership: The ability to guide an adult care facility toward sustained success, leading by example in advocating for high levels of residential care.
  • Problem-solving: The ability to identify and solve problems that might affect facility operations, residents, or employees.
  • Data analysis: The ability to assess data sets and identify patterns that can indicate opportunities for further improvements across an adult care facility.

These and other skills help residential care coordinators to guide adult care facilities toward success while working to ensure that each patient feels valued and prioritized.


How Much Does a Residential Care Coordinator Make?


The exact income of a residential care coordinator can vary, based on factors that include their employer, employer’s location, years of experience, and education. On average, the salary of a residential care coordinator is $37,274, with a range of roughly $18,500 to $51,500 earned each year.


What Is the Projected Job Growth?


The job outlook for residential care coordinators is expected to remain positive in future years. Employment for all medical and health services managers is forecasted to grow 32% from 2019 to 2029, a growth rate well above the average across all occupations.

Where Do Residential Care Coordinators Work?


Residential care coordinators can work in a variety of locations, typically depending on the nature of their hire. Some residential care coordinators might work in larger healthcare environments alongside other coordinators to guide decisions and inform more efficient operations. Conversely, a residential care coordinator employed by a smaller facility might work in a more independent role, though responsibilities will remain largely the same.

Residential care coordinators can work in locations such as hospitals, nursing homes, assisted living facilities, inpatient or partial hospitalization facilities, outpatient facilities, private doctors' offices, or medical research centers.

Interested in Becoming a Residential Care Coordinator?

Learn more about degree programs that can prepare you for this meaningful career.

View degree programs