WGU Academy Payment Plan
Terms & Conditions
Article VII. Financial Topics
For WGU’s Readiness and Certificate courses, students may either prepay the full price of tuition or elect to be billed in monthly installments (“Payment Plan”). After the initial purchased tuition term (“Initial Term”) is finished, students are automatically charged once a month for each additional monthly extension (“Monthly Extension”) on their renewal date until canceled by the student. Students can update their billing information or cancel their enrollment at any time, subject to the terms of this policy.
(a) Payment Method
(i) WGU Academy accepts most major credit cards and debit cards issued by U.S. banks (“Payment Method”).
(ii)Tuition payments will be billed to the Payment Method designated during the account registration process. To designate a different Payment Method, the credit/debit card information must be changed online in the profile section of the student portal prior to the next billing period. This change in information may temporarily disrupt access while WGU verifies the new credit card information.
(iii) Tuition may include any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time of purchase. WGU will charge tax only in states where digital goods or services are taxable.
(b) Failed Payment
If a charge to the Payment Method on a student’s account is declined, a hold will be placed on the student’s account until the payment is received.
(c) Cancelling Enrollment
Subject to the refund terms outlined in Section (d) below:
(i) Initial Terms and Monthly Extensions may be canceled at any time during the month.
(ii) To cancel, students must sign in and go to the profile section of the student portal to initiate the cancellation.
(iii) At the time of cancellation, students in a Payment Plan will be responsible for any outstanding balance on their account.
(d) Refunds
(i) Students who have not completed any assessment or graded assignments in a prepaid Initial Term of a WGU Readiness or Certificate course are eligible for a full refund if requested within seven (7) days of purchase.
(ii) WGU Certificate students whose Initial Term is prepaid or paid through a Payment Plan may receive a pro-rated refund based on the length of time enrolled. Students in the Stackable Engineering Certificate are only eligible for a pro-rated refund during the first six (6) months of enrollment. No refunds will be issued for a WGU Certificate if any course(s) has been completed, regardless of the length of time enrolled.
Length of Time Enrolled:
Refund Percentage
Equal to or less than 10%
100%
11-25%
75%
26-59%
50%
60% - 100%
0%
Length of Time Enrolled:
Refund Percentage
Equal to or less than 10%
100%
11-25%
75%
26-59%
50%
60% - 100%
0%
(iii) Monthly Extensions canceled within seventy-two (72) hours of billing are eligible for a full refund. Monthly Extensions canceled after this timeframe are ineligible for a refund. Coursework may not be completed after a refund has been requested, though students will continue to have access to their courses and material through the end of the term
(iv) Any refund will be issued to the Payment Method used during the Initial Term registration process. Refunds will consist of all monies received during the Initial Term registration less any of the following costs that may have already been incurred: (1) application fees and/or (2) costs associated with taking exam(s).
e) Reentry
(i) Students can ask for a temporary pause during their Initial Term. If students request a pause, they can return and resume where they left off.
(ii) If students cancel during their Initial Term, they must purchase a Monthly Extension to begin again.
(iii) If students cancel during their Monthly Extension, they maintain access to the end of the term but must then purchase a new Monthly Extension to begin again.